Dubai, UAE, 17th October 2023, ZEX PR WIRE, “If you want customers to respect your brand, honor and respect them. That’s the key to loyalty – simple integrity.”, said Yara Wehbe – Head of Business Excellence at Masafi, at the inaugural edition of the CX & Loyalty Summit & Awards – organized by Verve Management. As markets become more competitive and consumer expectations evolve, organizations are beginning to recognize that loyalty is not only a byproduct of satisfaction, but a strategic imperative in retention.

With the stage set and anticipation peaking, the 2nd Annual CX & Loyalty Summit & Awards MENA is back. Taking place at the Meydan Hotel, Dubai, UAE on November 1st & 2nd – amongst a global CX audience – the CX & Loyalty Awards taking place on Day 1 of the event this year is setting out to recognize the most invaluable Customer Experience leaders dedicated to excellence in the region.

Do you know a CX trailblazer whose craft is worthy of recognition? Or rather, is your organization the epitome of customer-centricity? The time has come to celebrate visionaries who’ve shaped the future of CX & loyalty across the board.

Nominations are now open for the following categories:

  1. CX Leader of the Year – MENA 2023
  2. Best Customer Experience Team – MENA 2023
  3. Best Customer Loyalty Program – MENA 2023
  4. Leading Customer-Centric Organization – MENA 2023
  5. Customer Happiness Government Organization – MENA 2023
  6. Best Newly Launched Loyalty program of the Year – MENA 2023

Nomination Deadline – 21st October, 2023


Now in its second year, the CX & Loyalty Summit & Awards is the premier event celebrating the revolution that surrounds the importance of customer retention and brand loyalty. “We’re thrilled to witness this initiative come to fruition again. The CX & Loyalty Summit has grown to become a beacon for CX and loyalty enthusiasts from all over the region.”, says Sabah Parvez – Managing Director at Verve Management – the UAE’s leading business intelligence organization that’s worked towards putting forth events that continually shine a spotlight on key industries in the MENA region.

Through the course of two days – teeming with expert insight and networking opportunities – attendees are gearing up to stay ahead of the curve with discussions on the latest trends shaping customer experiences.

For nomination details, registration, and more information about the summit, visit:

Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No  journalist was involved in the writing and production of this article.

News Reporter