Beyond Key has introduced advanced AI and Copilot features across Microsoft Dynamics 365 applications, including Sales, Customer Service, Marketing, and Business Central. This enhancement helps organizations automate manual tasks, improve decision-making, and deliver better customer experiences. With deep expertise in Microsoft technologies, Beyond Key ensures secure, seamless integration and provides guidance on licensing, data management, system customization, and AI readiness. These upgrades empower businesses to work smarter, streamline operations, and achieve long-term digital transformation.

Chicago, United States, 1st Dec 2025 – Beyond Key has announced that it is adding new, advanced AI and Copilot features into Microsoft Dynamics 365. This move is meant to help businesses work in a way that feels both simple and smart. The company already has strong experience with Dynamics 365, different AI services, and many Microsoft technologies. This background helps them support teams that want better automatic actions, clear decision-making, and smooth work every day. 

How this Upgrade Helps Organizations 

This upgrade helps organizations that need quick, clear information, want to act faster, and wish to give customers better experiences. Copilot is now inside Dynamics 365 Sales, Customer Service, Marketing, and Business Central. Because of this, Beyond Key assists companies in cutting down on work they do by hand. And so, they can get much more value from their software platforms. The way this is set up keeps the work process easy. Users can focus on the important parts of their jobs while the AI handles the same tasks over and over. 

AI and Copilot for Sales: Helping Deals Move Faster 

Dynamics 365 Sales Copilot gives sales teams fast tips on their deals, what to follow up on, how to write proposals, and important meeting details. It is always looking at deal activities, which lets it suggest the next steps to take. It supports users right inside Outlook and the CRM. With these helpful features, teams save time. They are always ready for every single talk they have with a customer. Beyond Key also links Copilot with tools that teams already use. This lets sales teams work with all their data without having to move from one screen to the next. 

AI Help for Customer Service Teams 

Customer service teams can now use Copilot to solve customer issues more quickly and easily. The AI looks at problems, finds patterns, and suggests good solutions. This cuts down the time it takes to handle a case. The system learns from issues that happened before. It then sends new problems to the right people. Beyond Key also trains Copilot with words used only in specific industries. This helps service agents answer customers clearly and with full confidence. These changes help make customers happier and reduce the number of problems that need to be sent up the chain. 

Marketing Driven by AI: Easy Ways to Connect with People 

Dynamics 365 Marketing Copilot helps teams build clear groups of customers. It also helps them create content and get better results from their campaigns. The AI can give marketing teams early warnings when a campaign is not working well. And it helps them test ideas before they go live. Beyond Key assists with setting this up, making sure data rules are followed. This ensures safe use for areas like healthcare, finance, and other fields with strict rules. 

AI in Business Central to Keep Operations Running Smoothly 

Teams that handle daily operations can now plan better and react faster, thanks to Business Central Copilot. The AI can watch for mistakes in bills and invoices. It can also point out problems with supplies. It can even guess what people will need later. Furthermore, it guides field workers with useful instructions. Beyond Key connects different systems. This gives leaders a clear look at their stock, their suppliers, and work done out in the field. These functions help lower risks and make the process flow better between different parts of the business. 

Strong Advice and Safe Integration 

Beyond Key offers a lot of experience with Microsoft technologies. This includes SharePoint, Power Platform, and the whole Dynamics 365 suite. As a Microsoft Solutions Partner, the team follows the best ways to set up software safely. This includes keeping data secure and using AI correctly. This process helps companies start using AI with trust. They keep full transparency and stay in charge. 

The company also gives businesses help with things like software licenses, building on the CRM, linking systems together, managing data, and getting ready for AI. A large team works on Microsoft technologies. This means Beyond Key helps clients design solutions. These solutions fit their industry, their specific way of working, and their long-term goals. 

About Beyond Key 

Beyond Key is a global company that makes software solutions. It focuses on AI, Dynamics 365, and changing how businesses work using digital tools. The team works across many different types of business, such as healthcare, manufacturing, shipping, finance, and services. Beyond Key has a strong presence in the US. It provides advice, development, system linking, and support services for businesses that want modern and systems that can grow with them. 

 

Media Contact

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Website: https://www.beyondkey.com/

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Address:405 W Superior St, Ste 707 Chicago, IL 60654

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